dk345 Terms & Conditions — Please Read Before Using the Platform

1Acceptance of Terms

By accessing or using the dk345 platform at dk345.app — whether by registering an account, placing a bet, making a deposit, claiming a bonus, or simply browsing the site — you acknowledge that you have read these Terms and Conditions in full and agree to be legally bound by them. If you do not agree to any part of these Terms, you must not use the platform.

These Terms apply to all users of the platform regardless of location. They are written in English, which is the controlling language for all interpretations. If you are accessing dk345 from Bangladesh — whether from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna or any other region — these same Terms apply in full. dk345 does not alter its Terms based on geographic location within Bangladesh.

2Eligibility

To register and use a dk345 account, you must satisfy all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 21 years of age.
• You must be a natural person — corporate or institutional accounts are not permitted.
• You must provide accurate, current and complete registration information, including a valid Bangladesh mobile number and a working email address.
• You must not be subject to any self-exclusion order or voluntary exclusion that has been applied to your account.

dk345 reserves the right to verify eligibility at any time and to request supporting documentation as part of its Know Your Customer (KYC) process. Failure to provide satisfactory documentation within a reasonable timeframe may result in the suspension or permanent closure of your account and the forfeiture of any pending withdrawals.

3Account Registration and Security

Each player may hold only one registered account with dk345. Registering more than one account is strictly prohibited, regardless of the name, device, mobile number, email address, payment method or IP address used. If duplicate accounts are identified, dk345 may suspend all associated accounts, void any bonuses claimed across those accounts and withhold withdrawals pending a full investigation.

Login Credentials

You are solely responsible for keeping your username and password confidential. You must not disclose your credentials to any other person. If you have reason to believe your account has been accessed by an unauthorised party, you must change your password immediately and contact the dk345 support team. dk345 will not be held liable for any losses or damages arising from unauthorised access that results from your failure to protect your credentials.

Account Verification (KYC)

dk345 may request identity verification documents at any time and is required to complete KYC verification before processing any withdrawal request. Acceptable documents include a valid National ID card, passport or birth certificate, and proof of the payment method used for deposits. KYC verification is also used to confirm that the account holder meets the 21+ age requirement.

4Deposits and Withdrawals

All financial transactions on dk345 are conducted in Bangladeshi Taka (BDT). dk345 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank and other supported channels. The availability of specific payment methods may vary. You are responsible for using a payment method that is registered in your own name. Third-party payments are not accepted and may result in account suspension.

Deposit Policy

The minimum deposit amount is ৳100. There is no maximum deposit limit imposed by dk345, though individual payment providers may apply their own transaction limits. All deposit requests are processed in real time where the payment network supports it. dk345 does not charge transaction fees on deposits, but your payment provider may apply their own fees.

Withdrawal Policy

The minimum withdrawal amount is ৳200. All withdrawals are subject to the completion of KYC verification. Withdrawals are typically processed within 24 hours of approval; however, processing times depend on the payment network used. dk345 reserves the right to delay a withdrawal if additional verification is required. The following conditions must be met before a withdrawal can be approved:

• KYC verification must be complete and approved.
• Any applicable wagering requirements attached to bonus funds must be fully satisfied.
• The withdrawal must be made to a payment method registered in your own name.

5Bonuses and Promotional Offers

dk345 offers a range of bonuses and promotions to eligible players, including welcome bonuses, deposit match bonuses, free spins, cashback offers and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL season and T20 World Cup tournaments. All promotions are subject to the specific terms published on the relevant promotion page at the time the promotion is active.

Wagering Requirements

Bonus funds credited to your dk345 account are subject to wagering requirements before they can be converted to withdrawable cash. The applicable rollover multiplier and eligible games will be specified in the promotion terms. Wagering contributions vary by game type — slots typically contribute 100% towards rollover, while certain live casino games may contribute at a lower rate or not at all. Always check the specific promotion page for the current wagering terms.

Bonus Abuse

dk345 reserves the right to void bonuses and confiscate associated winnings if it determines that a player has engaged in bonus abuse. Bonus abuse includes but is not limited to:

• Creating multiple accounts to claim the same promotion more than once.
• Using bonus funds in a manner designed to exploit wagering requirement calculations.
• Systematically placing low-risk or hedged bets to clear wagering requirements without genuine gameplay risk.
• Colluding with other players to claim bonuses through coordinated gameplay.

6Fair Play and Prohibited Conduct

dk345 is committed to providing a fair gaming environment. The following activities are strictly prohibited and will result in immediate account suspension and potential permanent closure:

• Using automated software, bots, scripts or any artificial intelligence tools to gain an unfair advantage over other players or the platform.
• Colluding with other players to fix game outcomes, share cards or otherwise manipulate the result of any game.
• Exploiting software vulnerabilities, errors or glitches in the platform to obtain credits, winnings or any other advantage not legitimately earned.
• Using the platform for money laundering, fraud, or any other criminal activity.
• Engaging in any conduct that harasses, threatens or intimidates other players or dk345 staff.

dk345 employs monitoring systems to detect suspicious gameplay patterns. Any account found to be in breach of the fair play provisions will be suspended immediately. Associated funds may be withheld pending a full investigation, and dk345 reserves the right to report suspected criminal activity to the relevant authorities.

7Responsible Gaming

dk345 takes its responsible gaming obligations seriously. We provide all account holders with access to deposit limit tools, session time reminders and self-exclusion options directly within their account settings. Players who feel that their gambling activity is becoming a problem are encouraged to use these tools proactively. Self-exclusion can be applied for a fixed period or on a permanent basis.

dk345 strictly enforces its 21+ age policy. Players must be at least 21 years of age to hold an account. If you believe a minor has access to or is using a dk345 account, please contact the support team immediately using the email address listed in the footer. For further guidance on responsible gaming, please visit our Responsible Gaming page.

8Intellectual Property

All content on dk345.app — including but not limited to the site design, graphics, logos, text, software, game interfaces and data — is the intellectual property of dk345 or its licensed providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal and non-commercial purposes only. You may not copy, reproduce, modify, distribute, transmit, display, publish or create derivative works from any content on dk345.app without the prior written consent of dk345.

9Limitation of Liability

To the fullest extent permitted by applicable law, dk345 shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, loss of goodwill, service interruption, computer damage or any other commercial or financial losses.

dk345 makes no warranty that the platform will be available without interruption, that all game results will be error-free, or that any defects will be corrected within a specific timeframe. In the event of a technical error that results in an incorrect game outcome, dk345 reserves the right to void affected bets and return the original stake to the player's account. The platform is provided on an "as is" and "as available" basis.

10Account Suspension and Termination

dk345 reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, if it determines that the account holder has breached any provision of these Terms and Conditions, has provided false or misleading information, or if continued operation of the account poses a risk to dk345 or to other users of the platform.

Players may also choose to close their own account at any time by contacting the dk345 support team. Upon account closure, any remaining real-money balance (after deducting bonus balances that have not met wagering requirements) will be returned to the player via their registered payment method, subject to completion of KYC verification. Bonus balances and free spin winnings that have not satisfied the applicable wagering requirements will be forfeited upon account closure.

11Changes to These Terms

dk345 reserves the right to amend, update or replace these Terms and Conditions at any time. When material changes are made, dk345 will update the "Last updated" date at the top of this page. Continued use of the platform after any such changes constitutes your acceptance of the updated Terms. It is your responsibility to review this page periodically to stay informed of any changes. If you do not agree with the revised Terms, you should close your account and cease using the platform.

12Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with your use of the dk345 platform, you agree to first contact the dk345 support team and allow a reasonable period for the matter to be resolved informally. dk345 aims to resolve all player disputes fairly and promptly. If a dispute cannot be resolved informally, the matter may be referred to an appropriate dispute resolution process as determined by dk345.

13Contact Us

If you have any questions about these Terms and Conditions or need clarification on any clause, please contact the dk345 support team using the email address displayed in the footer of this page. Support is available 24/7. Please do not send sensitive account information such as passwords or payment details via email.